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Bonus terms and conditions
Terms and conditions for no deposit bonuses:
1a. Maximum win from the wagered no deposit bonus is 100 AZN. Any amount that exceeds the specified limits will be deducted from the balance. Please note that you must first withdraw the winnings received from the no deposit bonus, and then, if desired, make a new deposit in order to continue playing without winning limits.
1b. Wager for no deposit bonuses and free spins is x45 (forty–five). Unless stated otherwise, the bonus amount must be wagered 45 times. Withdrawal of winnings from any no deposit bonus is not possible until the wagering requirements of the bonus are fully met. Also, the withdrawal of winnings received when playing with Welcome bonuses, additional spins, free spins and free bonuses, for which you DO NOT need to make a deposit, will be possible only after making a deposit of 40 AZN or an equivalent amount in another currency).
1c. Withdrawal of winnings obtained while playing with bonuses for registration, additional spins, free spins, and free bonuses that do not require a deposit is possible only to bank cards.
2a. Before paying out the winnings received when playing with a no deposit bonus, we reserve the right to request documents for account verification. Verification may require the following documents: government-issued photo identification (passport, driver’s license, or ID card), proof of address (such as a passport or utility bill no older than 3 months), selfie with ID to verify the identity in hand. If the deposit was made with a bank card, then you need to upload a photo of the card from the front and back sides or screenshots of the “About the card" and “Details” tabs.
2b. General bonus terms and conditions apply to all promotions.
3. Players with disposable email addresses are not eligible for the no deposit free spins. If, despite this, the player receives no deposit free spins, any winnings received will be confiscated.
4. Players from the following countries do not qualify for no deposit free spins: Austria (AT), Albania (AL), Algeria (DZ), Angola (AO), Bangladesh (BD), Bahrain (BH), Benin (BJ), Bulgaria (BG), Bosnia and Herzegovina (BA), Botswana (BW), Burundi (BI), United Kingdom (GB), Hungary (HU), Vietnam (VN), Gabon (GA), Gambia (GM), Ghana (GH), Guinea (GN), Guinea-Bissau (GW), Greece (GR), Georgia (GE), Djibouti (DJ), Egypt (EG), Zambia (ZM), Zimbabwe (ZW), India (IN), Indonesia (ID), Jordan (JO), Iraq (IQ), Iran (IR), Yemen (YE), Cape Verde (CV), Cameroon (CM), Kenya (KE), Comoros (KM), Ivory Coast (CI), Kuwait (KW), Lesotho (LS), Liberia (LR), Lebanon (LB), Mauritius (MU), Mauritania (MR), Madagascar (MG), Malawi (MW), Malaysia (MY), Mali (ML), Morocco (MA), Mozambique (MZ), Mongolia (MN), Myanmar (MM), Namibia (NA), Nepal (NP), Niger (NE), Nigeria (NG), Netherlands (NL), United Arab Emirates (AE), Oman (OM), Pakistan (PK), Palestine (PS), Portugal (PT), Republic of North Macedonia (MK), Rwanda (RW), Romania (RO), Sao Tome and Principe (ST), Swaziland (SZ), Seychelles (SC), Senegal (SN), Serbia (RS), Syrian Arab Republic (SY), Slovakia (SK), Slovenia (SI), Somalia (SO), Sudan (SD), Sierra Leone (SL), Thailand (TH), Tanzania (TZ), Togo (TG), Tunisia (TN), Uganda (UG), Ukraine (UA), Philippines (PH), Croatia (HR), Chad (TD), Montenegro (ME), Czech Republic (CZ), Sweden (SE), Sri Lanka (LK), Equatorial Guinea (GQ), Eritrea (ER), Ethiopia (ET), South Sudan (SS), Japan (JA).
Freespins terms and conditions:
1. To receive the first deposit bonus within the Welcome Bonus pack, the amount of the first deposit must be at least 5 EUR.
2. To use a deposit bonus, you need to go to your personal account, open the “My bonuses" tab and click “Activate" on the one you need. After that make a deposit and the bonus will be transferred to the “Dashboard” tab. Then you can use the bonus. By cancelling a bonus, the player agrees that all winnings received while playing with this bonus, if any, and the bonus amount, are deducted from the player’s balance.
3. Any winnings received while playing with free spins will be credited as a cash bonus with a wagering requirement of x45 (forty-five), unless otherwise stated.
4. You must activate free spins and enter the game no later than 1 day from the moment they were issued, otherwise the free spins will expire, unless otherwise stated.
5. After activating free spins, all available game rounds must be completed within 1 day from the moment of activation, otherwise they will expire, unless otherwise stated.
6. Alov Casino reserves the right to cancel, change or amend these terms and conditions at any time and without notice.
General terms and conditions for bonuses:
1a. All bonus offers can only be issued to one person, family and phone number.
1b. If you have a duplicate account by browser (Duplicate by browser – registration of several accounts from your device), the use of a one-time promotional code with wagering for real and bonus balance is not available.
2a. We reserve the right to refuse payouts to players using a disposable email address.
2b. Players from the following countries are not eligible for any promotion unless otherwise stated in the Promotion rules: Greece (GR), Hungary (HU), United Kingdom (GB), Mauritius (MU), Slovenia (SI), Croatia (HR), Bosnia and Herzegovina (BA), Republic of North Macedonia (MK), Montenegro (ME), Serbia (RS), Austria (AT), Albania (AL), Sweden (SE), Spain (ES), Italy (IT), France (FR), Netherlands (NL), Sint Maarten (SX), Curaçao (CW), Netherlands Antilles (AN) and Slovakia (SK).
2c. We reserve the right to reduce the bonus percentage to 25% for players who, in our opinion, have received a disproportionate amount of bonuses relative to the number of deposits made.
3. To receive a deposit bonus within the Welcome Bonus pack or any other deposit bonus (excluding free spins), a minimum deposit of 5 EUR is required, unless otherwise stated.
4. In order to be able to withdraw winnings, any bonus must be wagered 45 (forty-five) times, unless otherwise stated.
5. Please note that different games may contribute differently towards wagering the bonus. When playing slots in favor of bonus wagering, 100% of the amount of bets placed is taken into account (except for the excluded games listed below).
The distribution of winnings in compound bets (when part of the bet is made from the real balance and part from the bonus balance) is carried out in accordance with the new wagering system, where the winnings are divided proportionally between these balances.
For example:
If the bet is 60 EUR, of which 50 EUR (83%) from the real balance and 10 EUR (16%) from the bonus balance, the winnings of 420 EUR will be distributed as follows: 350 EUR on the real balance (83%) and 70 EUR on the bonus balance (16%).
6. Games from the “Jackpot", “Instant Games” and “Live Casino" categories are not eligible for bonus promotions.
7. Please note that by navigating to the “Bonus Wagering” tab, you will be able to see all the slots where you can fulfill the bonus wagering requirements. If you need more detailed information about the excluded slots for wagering, please contact our support chat. Also, all games from Evolution, Pragmatic Play Live, Spribe are not eligible for bonus promotions.
8. Players can request a withdrawal of the amount of the deposit made before the bonus wagering requirements are met. However, both the bonus and any winnings received while playing with it will be debited from the account in such cases. Please note that when playing with an active bonus, the real funds are spent first, and then the bonus ones.
9. All deposit bonuses that are part of the Welcome Bonus pack are available for 7 days. Free spins and all other bonuses (unless otherwise stated) are available within 24 hours from the moment they are credited.
10. If a bonus expires, the bonus amount and any winnings received while playing with this bonus are debited from the account.
11. Bets made during the game are debited from the real funds on the player’s balance. If there are no real funds left on the balance, then the bets made are debited from the bonus funds available on the account, unless otherwise stated. Wagering can be done from both the real and bonus balances, with winnings credited to the corresponding balance.
12. The maximum allowed bet when playing with an active bonus is 5 EUR. This also applies to the cost of buying bonus games in slots, as well as the game for doubling after the end of the game round, for example, when a player bets all the winnings from the X game round on red / black in the risk game (doubling game).
13. f desired, any bonus can be cancelled before the wagering requirements are met. To do this, you should contact the online support service on the website or simply use the “Cancel" button in your account, in the “Dashboard" section.
14. You can only receive one bonus at a time. Bonuses related to deposits do not stack. Casino reserves the right to cancel any bonuses or winnings obtained through fraud.
15. The maximum win from the deposit bonus is x10 of the initial bonus amount (unless otherwise stated). When wagering a mixed bonus, the initial bonus amount (x1) is first returned to the real balance, then you receive the rest of the winnings, taking into account the maximum win (x9).
16. Any winnings from the bonus or free spins received after the bonus itself has been wagered, lost or cancelled will be deducted from the balance.
17. Each payout is internally reviewed before approval. Alov Casino reserves the right to cancel bonuses or winnings if such verification is failed. By accepting these terms and conditions, the player agrees with this rule in advance.
18. If such verification reveals that the player(s) are using fraudulent strategies, exploiting a technical problem or error in a system or program, or engaging in any activity that Alov Casino, in its sole discretion, deems to be illegal (for example, “bonus abuse” ), then Alov Casino reserves the right to revoke such player’s right to use the promotion (and/or cancel the winnings obtained in this way). Only fully completed winning and losing bets contribute towards wagering the bonus.
19. It is forbidden to have more than one account. Creating more than one Alov Casino account for the purpose of receiving bonuses will be considered bonus abuse and may result in forfeiture of funds.
20. According to the rules of game providers, bonus rounds and free spins do not participate in the jackpot draw. Jackpots are only available for real money wagers.
21. Minimal risk bets on any game (i.e. a bet placed proportionately on several different outcomes in one hand to create a minimal risk “action”) will not count towards wagering. An example of a bet with minimal risk is the simultaneous bet on red and black in roulette, or, for example, the simultaneous bet on the player and the banker in baccarat.
22. The player makes the maximum allowed bets in high variance games in order to increase the balance.
23. If a player is suspected of abusing a promotion that offers free spins or bonuses that do not require a deposit, as well as if the player, having made a deposit in order to receive free spins, has not made bets for at least three times the deposit amount (excluding bets in table games), Alov administration reserves the right to cancel any bonuses in the form of free spins and all winnings received as a result of their use. The administration also has the right to prohibit all further activations of no deposit bonuses at its discretion.
24. If it is discovered that a group of players uses the same game strategies, and is also associated (including, but not limited to) with the same type of payment system, geolocation of IP address, then Alov Casino reserves the right, at its sole discretion, to confiscate bonus funds and/or deposit.
25. If while playing at Alov Casino, you win an amount considered by the casino management as worthy of publicity, you agree to take part in any such event organized by Alov Casino. Your personal data is under reliable protection at Alov Casino, and for promotional purposes we reserve the right to use only your first name and the first letter of your last name in any announcements about the results of promotions or on site pages.
26. Please be aware that when claiming a deposit bonus, both the deposit and the bonus are blocked by the wagering requirements. This means that you need to either cancel the bonus or wager it. When a bonus is cancelled, both the bonus amount itself and any winnings received when playing with it are debited from the balance. In favour of wagering the bonus, bets made on both real and bonus funds are taken into account, unless otherwise stated.
27. In any dispute, the decision of Alov Casino is final.
28. Please keep in mind that it is not allowed to wager a bonus exclusively with bonus funds and then complete the wagering already started with cash bets when the bonus funds become available or are cancelled. If a player uses such game tactics, Alov Casino reserves the right to confiscate the winnings received in this way.
29. Please note that the bonus will be cancelled automatically if the amount on the game balance is less than $0.1 (or the equivalent in another currency). If there are unclosed game rounds, the automatic closing of the bonus is not possible, in this case the bonus must be cancelled before activating a new one. Please note that the strategy of postponing bonus rounds is also prohibited (leaving the slot after the bonus game appears in it and ending this bonus game later, after re-entering the slot). In such cases, any winnings may be confiscated. Cancellation of the bonus can occur within five minutes.
30. If you use a promo code when making a deposit to receive a bonus within a promotion that is not available for your account for some reason, you will not be able to receive this bonus.
31. If for any reason, the selected deposit bonus has not been activated, the player should contact customer support for assistance before playing. If the selected deposit bonus has not been activated and the player has already spent part or all of the funds, the selected deposit bonus cannot be added manually. 32.The Casino reserves the right to cancel, modify or amend the terms and conditions of all bonuses at any time and without prior notice.
Rules and conditions for receiving the Birthday bonus:
1. On their Birthday, users of our website with Fearless Player-Winner statuses receive a gift in the form of a no-deposit bonus.
2. The bonus can be claimed once a year during a period starting 1 day before and ending 3 days after the registration date indicated as the birthday.
3. If you haven’t completed the verification process before, you need to verify your account to participate in the promotion. Please fill in all the fields in the “Profile" section.
4. To receive the bonus, contact the support chat on our website to activate it. The bonus will be displayed in the “My Bonuses" section, and the bonus funds will be immediately credited to your bonus balance.
5. The bonus amount you can receive depends on your status:
Fearless Player: 50 FS;
Luck Expert: 100 FS;
Wealth Owner: 15 EUR;
Wise Player: 25 EUR;
Master of Thrill: 40 EUR;
Grand Master: 75 EUR;
Winner: 100 EUR.
6. Please note that the bonus for bronze members is valid for 3 or more deposits in the last 180 days: 30 EUR.
7. The maximum win using the no-deposit bonus is:
Fearless Player: x5;
Luck Expert: x5;
Wealth Owner: x5;
Wise Player: x5;
Master of Thrill: x5;
Grand Master: x5;
Winner: x5.
8. To wager the bonus, you need to meet the wagering requirements:
Fearless Player: x35;
Luck Expert: x30;
Wealth Owner: x30;
Wise Player: x25;
Master of Thrill: x20;
Grand Master: x15;
Winner: x15.
9. Wagering can be done using both real and bonus balances. The real balance is used first, and when it is depleted, the game continues with the bonus balance.
10. Alov Casino reserves the right to cancel, modify, or supplement these rules and conditions at any time and without prior notice.
